[ 02 ] How it works

You ship. We hold.
They get it tomorrow.

The path from international shelf to American front door, in four steps. No U.S. business required, no inventory financing, no per-item handling fee surprises.

[ 01 ] Onboard your account

Onboard your account

~10 minutes

Sign up, verify your business through Stripe Identity, and accept the vendor agreement. Your wallet is provisioned the moment you sign up — fund it once and we draw against it as costs land.

Vendor + first user created in a single transaction
Two-factor authentication is mandatory (TOTP + 10 single-use recovery codes)
KYC handled by Stripe Identity — we never see your government ID
Wallet starts at $0, fund anytime via Stripe, Wise, or Payoneer

Onboarding · live tracesuccess

0:00Account created
0:02Email verified
0:04MFA enrolled
0:08KYC submitted to Stripe
0:10Vendor active

[ 02 ] Send us your inventory

Send us your inventory

2–7 days, depending on origin

Pre-declare every shipment with a Pre-Shipment Notice (PSN). Pay the onboarding fee at submit; we lock in the SKU layout before the box leaves your warehouse. Operators receive against your PSN line-by-line.

Box counts declared in 5 size tiers — small, medium, large, x-large, pallet
Onboarding fee snapshot at submit time so a fee-schedule change doesn't catch you mid-shipment
Receiving operators reconcile your declared vs received quantities, flagging discrepancies
SKU buckets generated at receipt: UER-<vendor>-<product>-<variant>
Damage flagged at receiving routes the box to a packaging exception queue, not your inventory

PSN-7C8A · receivingpartially received

Line	Declared	Received
T-shirt — Black, M	100	100
T-shirt — Black, L	80	78
Cap — Logo	50	50

[ 03 ] We hold it. You sell it.

We hold it. You sell it.

Ongoing

Storage billed monthly per SKU bucket per tier. Stock counts update in real time as orders ship. Low-balance alerts fire 30 days before storage drains your wallet — never a surprise overdraft.

Real-time stock dashboard: quantity_available, quantity_reserved, monthly burn rate
Append-only inventory movement log — every receive, reserve, ship, and return is on record
Damaged / quarantined SKUs are tracked separately, never sold to a customer
Storage tier auto-recomputed if a SKU outgrows its bucket

Active

12,480

units

Reserved

184

units

This month

$1,420

storage burn

[ 04 ] One click ships every order

One click ships every order

Same day in, next day out

Submit an order via the dashboard or your e-commerce integration. Stock + funds are reserved atomically — insufficient anything rolls back the whole submit. We pick, pack, weigh, and hand to the carrier; you watch the timeline.

Quote → Create → Allocated → Label → Picking → Packed → Shipped → Delivered
Address validated by Smarty before submit — no carrier rejects
Carrier rate quoted per order; vendor sees a 5% upper-bound cap on every submit
Reassessment cron writes a delta if billed weight differs from quoted weight
Tracking webhook updates status + writes a CARRIER event automatically

ORDER #1042out for delivery

T+0:00Order submitted
T+0:00Stock reserved · wallet debited
T+0:32Carrier label purchased
T+1:14Picked + packed
T+3:42Handed to USPS
T+1dOut for delivery
—Delivered

[ 05 ] Returns

When something comes back, you're already covered.

Open an RMA from the order detail page. We email the customer a prepaid inbound label, inspect the package on arrival, and split the units into restocked / damaged / disposed with an audit-logged refund net of the restock fee.

The original FULFILLMENT ledger entry is never modified. The refund lands as a separate REVERSAL row tied to the order id. Your books always reconcile.

[ 06 ] Get started