Sign up, verify your business through Stripe Identity, and accept the vendor agreement. Your wallet is provisioned the moment you sign up — fund it once and we draw against it as costs land.
Pre-declare every shipment with a Pre-Shipment Notice (PSN). Pay the onboarding fee at submit; we lock in the SKU layout before the box leaves your warehouse. Operators receive against your PSN line-by-line.
| Line | Declared | Received |
|---|---|---|
| T-shirt — Black, M | 100 | 100 |
| T-shirt — Black, L | 80 | 78 |
| Cap — Logo | 50 | 50 |
Storage billed monthly per SKU bucket per tier. Stock counts update in real time as orders ship. Low-balance alerts fire 30 days before storage drains your wallet — never a surprise overdraft.
Submit an order via the dashboard or our API. Stock + funds are reserved atomically — insufficient anything rolls back the whole submit. We pick, pack, weigh, and hand to the carrier; you watch the timeline.
Open an RMA from the order detail page. We email the customer a prepaid inbound label, inspect the package on arrival, and split the units into restocked / damaged / disposed with an audit-logged refund net of the restock fee.
The original FULFILLMENT ledger entry is never modified. The refund lands as a separate REVERSAL row tied to the order id. Your books always reconcile.