1. Information we collect
We collect only the information reasonably needed to provide and improve our services. This may include:
- Account information — such as your name, email address, and account details.
- Order and shipping information — including names, addresses, phone numbers, product details, tracking information, and delivery instructions.
- Shopping information — including product links, requests, messages, and files you provide when asking us to purchase or ship items.
- Payment information — payment and transaction details handled through our payment providers. We do not store full payment card numbers.
- Technical information — such as IP address, browser or device information, and basic usage information needed to operate and secure our website.
2. How we use your information
We use your information to:
- Provide and manage your USA Errands account
- Process purchases, orders, payments, and shipments
- Communicate with you about your orders and account
- Provide customer support
- Prevent fraud, abuse, and unauthorized activity
- Improve the reliability and functionality of our services
- Meet legal, tax, and regulatory requirements
We do not sell your personal information.
3. When we share information
We may share information with service providers that help us operate USA Errands, including payment processors, shipping carriers, technology providers, and customer-support services.
For example, when you request a shipment, we may provide the carrier with the recipient's name, address, phone number, and information necessary to complete delivery.
We may also disclose information when required by law or when reasonably necessary to protect our customers, our business, or others.
We do not permit service providers to use your information for purposes unrelated to the services they provide to us.
4. International use
USA Errands is based in the United States. If you use our services from another country, your information may be processed in the United States or other countries where our service providers operate.
5. How long we keep information
We keep information for as long as reasonably necessary to provide our services, maintain required business and financial records, resolve disputes, prevent fraud, and meet legal obligations.
When information is no longer needed, we may delete or securely dispose of it.
6. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, as well as other rights provided by applicable law.
To submit a privacy request, contact privacy@myusaerrands.com. We may need to verify your identity before completing certain requests.
7. Security
We use reasonable technical and organizational safeguards designed to protect your information against unauthorized access, loss, misuse, or disclosure.
No online service can guarantee complete security, but we take the protection of your information seriously.
8. Cookies
We use cookies and similar technologies to keep our website functioning, remember preferences, maintain sessions, and understand basic website usage.
We do not use third-party advertising cookies to sell your personal information.
9. Children
USA Errands is not intended for children under 16, and we do not knowingly collect personal information from children under 16.
If you believe a child has provided us with personal information, please contact us at privacy@myusaerrands.com.
10. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the date at the top of this page and, where appropriate, provide additional notice.
11. Contact
Questions about privacy or your personal information? privacy@myusaerrands.com
USA Errands
U.S.-based personal shopping, purchasing, and logistics services.